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Content Summary
These resources cover a range of public accounting issues from practice management, taxation and superannuation to client service, branding and social media. They also contain in-depth technical information, quick-fix tips podcasts and webinars on topics from business recovery and risk management to cloud computing and cyber-security.
These pages are constantly being updated as the regulatory environment changes or innovation occurs in business or technology.
MY FIRM. MY FUTURE. guides
The guides explore the four themes identified in the "MY FIRM. MY FUTURE." report to help you build a sustainable firm for the future.
Education
A range of training and events that will help you build a sustainable business.
Ignition
Automatically create CPA Australia compliant engagement letters, raise invoices, reconcile payments, and get paid for your jobs with Ignition.
Report
Read the 2019 report that initiated the development of these resources.
Discover more
Your 2026 practice management tips
What does it take to make your accounting firm healthy, wealthy and wise this year?
- Practice management
article·Published onWhat to do if a complaint is made about you
Here’s how to handle client complaints
- Practice management
article·Published onHow to build a progressive accounting practice
An award-winning public practitioner explains how accountants build communities, not just businesses
- Practice management
article·Published onHow the accounting profession can succeed at succession planning
Beat the demographic ‘bulge’ and start planning. Here’s what your plan should include.
- Practice management
article·Published onToo many accounting jobs, too few staff: why staff retention is key
Smaller practices on both sides of ‘The Ditch’ are dealing with a perfect storm of staff shortages
- Practice management
article·Published onYour client service approach
Tips to assist you in understanding your clients' needs, and strategising your approach to meeting them
- Practice management
