People and workflows

There is always work to do, so it can be easy to overlook things like people and workflow management.

People and workflow management is the concept of addressing how people are managed in your business, and how the work is prioritised, allocated and how its progress towards completion is monitored. 

Effective people and workflow management can add significant benefits in increasing your overall business performance and achieving goals. It is essential to review and critically assess your current processes and practices to identify opportunities where your business can maximise its potential.

In this course you will learn the concepts of people and workflow management and how to implement incremental, yet effective process improvements to increase your business performance.

Key Topics

• Improve people and workflow management 
• Perform a workplace analysis 
• Find the best solution 
• Apply it to your business 

This course consists of one online course and one online assessment.

This module forms the My Firm. My Future. Framework. It is designed to complement other modules in the My Firm. My Future. suite.