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Course
Managing change
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Overview
Research shows that 70% of change programs fail to achieve their goal. Successful organisationsal change requires an emphatic approach, strategic communication and stakeholder engagement through a keen understanding of the change dynamics.
Change is a staged process and involves detailed planning and support mechanisms. This course will help you to develop strategy and influence, communicate effectively and overcome change resistance.
Key Topics
- Change management overview
- Anticipate emotion
- Understand the impact of change
- Managing resistance effectively
This course consists of one online course and one online assessment.
What you'll learn
- Identify the emotions people may experience with change and how to appropriately respond.
- Identify internal and external stakeholders, classifying the degree to which they will be impacted by a change initiative.
- Identify the reasons why people resist change and explain how to manage this
Who is this for ?
This course is suitable for managers and leaders who want to implement effective change within their organisations and teams
Access period
365 daysFormat
Online - Self-pacedLanguage
EnglishCourse ID
111378558CPD/session
1 CPD hour
Members
AUD 44.00inc. GST
Non-members
AUD 77.00inc. GST