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Managing by the numbers: a holistic approach to KPIs
Overview
Every business can benefit from implementing processes that provide information on business performance.
Implementing a tailored performance measurement system in your business can give you the tools to track and monitor how aligned your operations are to achieving your strategic vision. This module shows how to take a broad approach to performance measurement that focuses not just on the numbers, but includes all factors that influence success such as human capital, processes and systems.
Better reporting and management of key drivers will also guide you in good decision-making for your business and implementing a culture of continuous improvement.
This module has been designed to provide you with the tools to determine the best performance measurement systems for your business and the knowledge to support your clients in establishing systems to drive their own performance.
Key Topics
- A strategy-first approach
- Performance measurement systems
- Common SME metrics
- Selecting metrics for your business
- Reporting tools
This course consists of one online course and one online assessment.
This module forms the Practice Management component of the My Firm. My Future. Framework. It is designed to complement other modules in the My Firm. My Future. suite.
What you'll learn
- Understand the importance of a strategy-first approach when developing key performance measurements for your business.
- Recognise the difference between business goals, key performance indicators and benchmarks, and the role that each plays in managing business performance.
- Identify which commonly used small to medium enterprise performance measures are relevant to your business.
- Explain the different ways that performance can be monitored and reported upon.
Who is this for ?
This course is suitable for SME business owners and accountants advising business owner clients.
