Leading with Empathy in Finance

About Leading with Emotional Intelligence in Finance

This module is essential for finance professionals who want to understand how best to lead with empathy in finance. You will learn how to describe the role of empathy in fostering positive relationships and inclusive team environments and how to apply the use of emotional intelligence strategies to support team motivation, manage diverse perspectives and encourage collaboration. Finally, you will learn how empathy-driven leadership contributes to the development of high-performing, resilient and inclusive finance teams. This will allow you to lead your team with empathy and understand and become a more effective leader in finance. 

Through this module, you'll gain an understanding of the role of empathy in leading a finance team and how to bring out the best in your team by supporting team motivation, managing diverse perspectives and encouraging collaboration.

Featuring videos, examples and real-world application provided by industry experts to embed the learning and bring the content to life, you will gain the requisite tools and techniques that are key for new managers and finance leaders who want to make an impact as emotionally intelligent leaders.

Key topics

• Empathy in Accounting Leadership
• Using Empathy to understand and build trust
• Creating psychologically safe environments
• Navigating difficult conversations
• Building resilient, high-performing teams

This module consists of one online course with a PDF learning manual. 

This module can be studied as part of the Leading with Emotional Intelligence in Finance micro-credential course, designed to provide in-depth, flexible learning.

The Leading with Emotional Intelligence in Finance course is made up of the following modules:

• Introduction to Emotional Intelligence in Finance (1.5 CPD hours)
• Mastering Self-Awareness and Self-Regulation in Finance (1.5 CPD hours)
• Leading with Empathy in Finance (1.5 CPD hours)
• Leveraging Social Intelligence in Finance (1 CPD hour)

If you have enrolled in the full micro-credential course, you will have access to the assessment. If you have enrolled in an individual module and would like to complete the assessment and gain a badge, you can purchase the assessment separately. 

The assessment will be subject to security measures such as identification verification and webcam monitoring. Please ensure you read the Assessment and security policy and system requirements prior to making your purchase.

About CPA Australia Micro-Credentials 

CPA Australias Micro-Credentials are based on technical and non-technical competencies and align to our Accounting and Finance Capability Framework. Our partner, Credly, will provide you with a digital badge on successful completion of the assessment. Your digital badge allows you to demonstrate your capability and achievement, and can be placed on your LinkedIn profile, digital CV or email signature. 

Flexible learning options:

• Micro-credential (6 CPD hours): Purchase the full micro-credential (which includes all four modules), complete the assessment and earn a digital badge.
• Individual modules: Choose to purchase modules individually, allowing you to focus on the specific areas and capabilities that interest you.