Lead with impact

This session is focused on supporting participants to understand how our brain influences ways of working and decision-making. Participants can use this knowledge to increase effectiveness in understanding others, communicating more effectively and behaving in ways that encourage others to collaborate.

At the end of this session, you will be able to:

• Explain the role of the brain structures, such as the frontal lobes and limbic system, in developing self-insight and emotional regulation
• Apply better self-management by understanding how the brain is organised and developing strategies for working more effectively and efficiently
• Demonstrate practical approaches to improving emotional intelligence through better relationship management and leading others.

This session will focus on the concept of interpersonal conflict and explore strategies to manage such conflict effectively in the workplace. Participants will explore strategies to prevent and manage the more negative and challenging side of interpersonal conflict.

At the end of this session, you will be able to:

• Reflect on strategies that prevent and manage conflict
• Identify your own default conflict styles and consider how this may vary in different situations
• Apply emotional and logical interaction management to help manage others during conflict

This session focuses on the concept of negotiation and practical strategies to apply negotiation in difficult conversations. Participants will identify the power of words and the art of strategy and diplomacy in negotiation.

At the end of this session, you will be able to:

• Describe what it means to negotiate
• Neutralise difficult negotiations and their tactics
• Demonstrate how to systematically approach negotiation planning and be able to position and strategically build positioning power

This session focuses on leading and managing change in complex systems. Participants will be introduced to the links between change, uncertainty and complexity and, explore a framework to lead others through uncertainty and change.

At the end of this session, you will be able to:

• Identify the links between complexity, uncertainty and change
• Develop a framework for thinking about change in complexity
• Use key steps to succeed in leading others through uncertainty and change

This session focuses on building interpersonal Skills and Relationships in the Digital World. Participants will explore strategies to build relationships when working remotely online with co-workers, customers, and clients.

At the end of this session, you will be able to:

• Identify the forms of digital communication hardware and how avenues of communication options impact on personal connection and relationship building
• Demonstrate how to build trust online through understanding the simple principles of authentic communication
• Outline how to build and maintain professional relationships in the ever-evolving digital landscape

This session is focused on exploring the concept of managing unconscious bias. Participants will explore the potential impact this bias can result in making decisions, influencing others without realising it.

At the end of this session, you will be able to:

• Explain the concept of unconscious bias and how it impacts the workplace
• Discuss how unconscious bias affects the way people perceive and process information and how this impacts decision-making
• Explain the concept of micro behaviours and how they affect others.