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Overview
About Influencing and Stakeholder Engagement for Finance Business Partners
This module is designed for finance professionals who want to strengthen their ability to influence stakeholders, navigate complex conversations, and build trusted relationships that support effective decision making. You will explore how influence works in practice, drawing on psychological principles, cognitive bias, and ethical frameworks to understand what shapes stakeholder responses and how financial insight is received. The learning experience is supported by interactive content, videos, and practical case studies that reflect real workplace scenarios.
Through this module, youll develop the capability to tailor your communication to different stakeholder personas, adapting your tone, structure, pace, and language to suit the audience and context. You will explore how to engage diverse stakeholders, recognise how individuals process information, and frame messages in a way that supports understanding and action. By applying these techniques in realistic scenarios, you will strengthen your ability to communicate with clarity and build credibility across a range of business settings.
Featuring expert insights and practical activities, this module equips finance business partners with the tools to build trust through consistent behaviours, communicate with confidence, and influence decisions in a way that is both effective and ethical. You will strengthen your ability to engage stakeholders, guide conversations towards outcomes, and position yourself as a trusted partner in the business.
Key topics
- Influence psychology for finance
- Stakeholder personas
- Constructive challenge and conflict navigation
- Building trusted relationships
This module can be studied as part of the Influencing and Stakeholder Engagement for Finance Business Partners micro-credential course, designed to provide in-depth, flexible learning.
The Influencing and Stakeholder Engagement for Finance Business Partners course is made up of the following modules:
- Strategic Communication for Finance Business Partners
- Driving Commercial Conversations for Finance Business Partners
- Influencing and Stakeholder Engagement for Finance Business Partners
- Communicating with Impact for Finance Business Partners
If you have enrolled in the full micro-credential course, you will have access to the assessment. If you have enrolled in an individual module and would like to complete the assessment and gain a badge, you can purchase the assessment separately.
The assessment will be subject to security measures such as identification verification and webcam monitoring. Please ensure you read the Assessment and security policy and system requirements prior to making your purchase.
About CPA Australia Micro-Credentials
CPA Australias Micro-Credentials are based on technical and non-technical competencies and align to our Accounting and Finance Capability Framework. Our partner, Credly, will provide you with a digital badge on successful completion of the assessment. Your digital badge allows you to demonstrate your capability and achievement, and can be placed on your LinkedIn profile, digital CV or email signature.
Flexible learning options:
- Micro-credential (6 CPD hours): Purchase the full micro-credential (which includes all four modules), complete the assessment and earn a digital badge.
- Individual modules: Choose to purchase modules individually, allowing you to focus on the specific areas and capabilities that interest you.
What you'll learn
- Explain how the effective use of influence models and adaptive communication techniques can be used to engage diverse stakeholder personas, tailor messages to their needs, and strengthen trust in finance-led discussions.
- Evaluate and respond to challenges and constructive conflict by using active listening, strategic questioning, and clear rationale to support finance recommendations and guide stakeholders towards informed decisions.
Who is this for ?
This module is suited to finance professionals who want to strengthen their ability to influence stakeholders, adapt their communication to different audiences, navigate challenge and conflict constructively, and build trusted relationships that support effective decision-making.
