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Overview
About Communication and Influence for Public Sector Finance Business Partners
This micro-credential is designed for finance professionals in the public sector who want to strengthen their ability to communicate with clarity, confidence, and influence in a finance business partnering role. Across four integrated modules, you will explore how effective communication underpins strategic finance, from translating insight into action, to engaging stakeholders, navigating commercial conversations, and driving measurable organisational outcomes. The learning experience combines interactive content, expert videos, applied activities, and real-world case studies from public sector spaces that reflect the demands of modern finance environments.
Throughout the course, youll build the skills to move beyond reporting by framing financial insight in a commercially relevant way, leading structured and outcome-focused conversations, and adapting your communication to diverse stakeholder needs. You will learn how to apply practical tools, frameworks, and questioning techniques to guide decisions, manage challenge and conflict, and build trusted relationships that support collaboration and performance. By the end of the micro-credential, youll be equipped to influence decisions with confidence, communicate recommendations clearly, and embed finance as a strategic partner within the organisation.
Featuring videos, examples and real-world application provided by industry experts to embed the learning and bring the content to life, you will gain the tools and techniques needed to lead effective conversations, strengthen stakeholder engagement, and drive action in complex organisational environments. This micro-credential supports public sector finance professionals to enhance their impact, build credibility, and contribute more effectively to strategic decision-making and commercial performance.
Included modules:
- Strategic Communication for Finance Business Partners (1.5 CPD hours)
- Driving Commercial Conversations for Finance Business Partners (1.5 CPD hours)
- Influencing and Stakeholder Engagement for Finance Business Partners (1.5 CPD hours)
- Communicating with Impact for Finance Business Partners (1.5 CPD hours)
This micro-credential consists of four online modules with a PDF learning manual for each as well as a separate assessment.
If you have enrolled in the full micro-credential course, you will have access to the assessment.
The assessment will be subject to security measures such as identification verification and webcam monitoring. Please ensure you read the Assessment and security policy and system requirements prior to making your purchase.
IMPORTANT: You must complete this course and assessment by the expiry date. Extensions to this timeframe will not be provided.
About CPA Australia Micro-Credentials
CPA Australias Micro-Credentials are based on technical and non-technical competencies and align to our Accounting and Finance Capability Framework. Our partner, Credly, will provide you with a digital badge on successful completion of the assessment. Your digital badge allows you to demonstrate your capability and achievement, and can be placed on your LinkedIn profile, digital CV or email signature.
Flexible learning options:
- Micro-credential (6 CPD hours): Purchase the full micro-credential (which includes all four modules), complete the assessment and earn a digital badge.
- Individual modules: Choose to purchase modules individually, allowing you to focus on the specific areas and capabilities that interest you.
What you'll learn
- Apply effective financial communication skills to convey information with clarity, confidence, and commercial relevance by engaging stakeholders through meaningful conversations, influencing decisions, and tailoring messages to diverse business needs.
- Examine strategic communication skills to facilitate action-oriented performance discussions, translate insights into recommendations, and build trusted relationships that drive measurable business impact.
Who is this for ?
This micro-credential is suited to public sector finance professionals who want to strengthen their communication and influencing capability, engage stakeholders more effectively, and build the confidence to lead commercial conversations that support decision-making and organisational performance.
