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About the episode
Artificial intelligence is proving to be a great productivity tool that helps to manage routine work and free professionals up for the tasks that require a human mind. But what if the tools built to lighten cognitive load are adding to it?
Harvard Business Review calls the mental fatigue that builds up from spending too much time interacting with such tools AI “brain fry”. For finance and business leaders who have been pushing AI adoption as a productivity lever, poorly implemented strategies may be creating a new form of overload — one where employees are switching between tools and managing increasingly complex workflows.
Dr David Tuffley, technology communicator and senior fellow of the Higher Education Academy at Griffith University, Queensland, Australia, says the problem often starts with volume. Trying to fold AI-generated material into a final piece of work, he says, is where the exhaustion sets in.
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