In-semester support and learning resources

Welcome to the CPA Program. Here’s a handy four-step process to help you plan your study for the upcoming semester. Learn where and when to access your CPA Program resources and how to use your study guide alongside the tools available via My Online Learning.

My Online Learning is where you’ll find both your study guides and a link to access your guided learning resources, housed by our official learning partner: Knowledge Equity. Most of your study resources now feature as part of the guided learning experience. Before you begin, watch the study essentials webinar to get your learning off to a great start. There’s advice about your exam, and tips to help plan for the upcoming semester. Then, you’ll be ready to start the four-step process.

Step 1 is to learn the material of each module. Focus on one module at a time, watching the short video tutorials and reading the relevant pages within your study guide.

Step 2 is to practice. This is your chance to test and apply the knowledge you’ve learnt, work through the module’s quizzes to assess your understanding and attempt the mid-semester practice test. The detailed solutions will help you understand any areas of weakness, so you can check how you’re progressing.

Step 3 is to review and consolidate. Watch the weekly webinar to summarise what you’ve learnt. But be careful, this doesn’t cover all the content for the exam, so make sure you complete the recommended reading. You can also refer to the “Ask the expert” forums to clarify any content that is not clear. Practice makes perfect. We recommend you repeat this sequence as many times as you need for each module.

After learning, practicing and reviewing, Step 4 is to complete your study process. Watch the exam preparation webinar and attempt the end of semester practice exams to test your knowledge of the entire subject. This allows you to simulate your exam experience, managing your time in a full-length practice environment.

All the best for a great semester ahead.

Upon enrolling, you'll receive immediate access to an electronic version (PDF or eBook) of your study guide through My Online Learning, so you can start learning straight away.*

*The Singapore Taxation subject has a printed study guide only.

See below for details about your printed study guide.

Your printed study guide/s will be sent to the preferred mailing address you nominated on your enrolment.

How to track the delivery of your study guide

It's your responsibility to ensure that we hold a valid and accurate mailing address to which we may send your study materials. You may change your preferred mailing address up until the closing date for address changes.

Please wait until the expected delivery date has passed before contacting CPA Australia about your study guide delivery.

If you'd like to track the progress of your study guide delivery, please refer to the consignment reference in My CPA Program alongside the courier being used for dispatch.

The couriers used by CPA Australia are:

Candidates residing in Australia

Please nominate a street address, post office box or business address for receipt of your materials. For business addresses, ensure you include the full company name in the address and that you can be in receipt of the delivery.

Candidates residing outside Australia

Nominate a street address. This is essential as the items are sent via courier and must be signed for on arrival.

For certain countries, there is country-specific information required for customs clearance. We will not be able to deliver your materials if you do not supply the information listed.

Taiwan

Register your details with Taiwan Customs Administration and ensure they match the contact details you have provided to CPA Australia by Wednesday 6 January 2021. The local Taiwan phone number you provide to Customs and the business phone number you provide to us must match as Taiwan Customs will use this number to verify authenticity of the parcel.

Russia

Provide your business address, including the business name.

India

You'll be contacted after you enrol and asked to provide a Government ID number and to complete a form that gives the courier company permission to act on your behalf to ensure clearance from customs.

Hanoi (Vietnam)

To receive your study guide, you'll be required to apply for a Customs Import Licence from the Department of Information and Communications of Hanoi City (04. 73767115). After you enrol, CPA Australia will contact you to provide you with more information.

If you require replacement materials, contact us. Charges may apply.