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When a complaint has been made about you
The complaints process
The purpose of this guide is to provide you with answers to commonly asked questions and to assist you in responding to the Complaint.
Breaches of the CPA Australia Constitution
- dishonourable practice in any profession or undertaking, or conduct which is derogatory to, or not in the best interests of the Company or its Members
- failing to observe a proper standard of professional care, skill or competence
- ceasing to hold the necessary qualifications to be a member of CPA Australia or to be a member of any other professional body recognised by the Company;
- becoming insolvent, either personal bankruptcy or entered into a Part 9 or 10 agreement or any other actions that constitute an act of insolvency
- being the subject of an adverse finding about your conduct, competence or recognition by any court, professional body, statutory or other regulatory authority in any jurisdiction and that this finding has not been overturned on appeal
- pleading guilty to or found guilty of (with or without conviction) any offence (criminal or otherwise, but excluding traffic infringements) before any Court in any jurisdiction (which, in the case of a finding or conviction has not been overturned on appeal) which in the reasonable opinion of the Board is likely to materially adversely reflect upon or affect the standing or reputation of the Company;
- being found to have acted dishonestly in any civil proceedings before any Court in any jurisdiction and such finding has not been overturned on appeal
- failing to comply with any reasonable and lawful direction of the Board or its delegate which relates to a matter concerning the good order and administration of the Company including a failure to comply with a Determination including relating to costs; or
- being a Member was Closely Associated with a Practice Entity which has become Insolvent:
- at the time the Practice Entity became Insolvent; or
- at any time during the 2 years prior to the Practice Entity becoming Insolvent