On 16 June 2017 the Board of CPA Australia announced an independent panel to conduct a review of claims raised by members and other stakeholders. On 3 July 2017 the full terms of reference and membership of the Independent Review Panel were announced.
The objective of the Independent Review was to ensure claims that impact the reputation of the organisation, the value of the accreditation, and the confidence of members are properly reviewed and addressed.
The Independent Review established its own website to act as a portal for members and stakeholders to access content relating to the review, follow the review's status and make submissions to the independent panel.
On 15 December 2017 the Board of CPA Australia provided a detailed response.
Implementing many of the recommendations from the Independent Review will require changes to CPA Australia’s Constitution, By-Laws and Charters.
Feedback from members was used to shape the final resolutions on which members voted at the 2018 Annual General Meeting.
In October 2019, the Independent Review Implementation Committee (IRIC) completed a final Update Report. The committee was satisfied that all of the Independent Review’s 29 recommendations were either complete, with no further action required, or embedded into management’s business-as-usual work programs. The Board of CPA Australia reviewed the Update Report at its Board meeting in December 2019 and accepted IRIC’s recommendation to conclude its work in this way.