FAQ
Content Summary
Download this guide to view the platform spaces and features that will help you to make the most of your virtual experience.
How CPA Congress works
CPA Congress 2023 is an interactive online experience designed to provide you with an enhanced calibre of content and a worthwhile experience.
An exclusive mix of keynote speakers, global panels, pre-recorded content, resources and networking opportunities will make up the three-day conference.
With flexibility and convenience our priority, we’re pleased to provide you with access to the virtual environment for six weeks post-Congress, until Friday 1 December 2023.
Most live sessions will be recorded and available for viewing within 24 to 48 hours, a select few may take up to five business days. A handful of sessions may be removed as per speaker agreements. Availability will be noted where applicable.
Post-Congress, you may continue to explore the environment, chat with attending participants and access resources. However, some features will be disabled.
Tickets are available for purchase by all CPA Australia members, colleagues from the wider profession, business professionals from all industries, and any interested members of the public.
In addition to the existing search and chat options, the following features are available:
- 1-on-1 video chatting between delegates
- live and pre-recorded session comments
- and more.
We anticipate the program will comprise a total of 18-20 CPD hours distributed across all sessions (the total will reflect the sum of the sessions once the program is finalised). CPD hours will be determined based on your actual viewing time, not based on number of sessions watched in part or in full. Viewing can be live or recorded, on the day or post-Congress until Friday 1 December 2023.
Please note, you are welcome to re-watch sessions, however a time cap for that session will apply equivalent to that session duration.
As a CPA Member, your CPD Diary will be updated automatically within the two weeks after Friday 1 December 2023. Non-members are requested to manually track their hours.
About attending
You will receive a reminder email 24-48 hours before the event with login and access details. The event will be delivered through a virtual event platform. We recommend you conduct a system and hardware compatibility check by completing the following tests prior to the start of the event: Virtual platform check | Live stream check
Please note: For desktop users, although the system checks may prompt you to disable pop-up blockers, it is not required. For mobile users, when selecting sessions from the “MOBILE” list, enabling pop-ups for the domain may be required in order to open sessions in a new window.
Yes, we will have a Virtual experience guide available to assist you with making the most of your conference experience.
The virtual conference can be accessed from a laptop, computer (Mac or PC) or tablet (Android or IOS). We recommend you conduct a system and hardware compatibility check by completing the following tests prior to the start of the event: Virtual platform check | Live stream check
Please note: For desktop users, although the system checks may prompt you to disable pop-up blockers, it is not required. For mobile users, when selecting sessions from the “MOBILE” list, enabling pop-ups for the domain may be required in order to open sessions in a new window.
We recommend using Chrome and Firefox, as they are the most stable and consistent browsers for accessing this virtual environment.
View ticket prices and registration details. Tickets provide access to sessions, features and sponsors on the day, as well as post-Congress until Friday 1 December 2023.
As per CPA Australia’s event terms and conditions, full refunds are available for tickets cancelled at least five (5) full working days before the event, before or on Wednesday 11 October 2023. You may make changes by accessing your registration via your confirmation email. Alternatively, please contact CPA Australia.
OnDemand tickets are available at standard rates for two (2) weeks post-Congress, until Friday 3 November 2023, providing you with at least four (4) weeks to view available sessions.
Post-Congress, you may continue to explore the environment, chat with attending participants, and access resources. However, some features will be disabled.
On the day
Yes, you will be required to use the same email with which you registered to log in to the event.
Yes, you can log in and out when the conference is live or post-conference.
There will be a Q and A function for some of the live keynote sessions, where you will be able to ask the speaker questions vetted via a moderator/MC.
Most, if not all, live sessions will be recorded and available to view until Friday 1 December 2023. Recorded sessions can be viewed at any time, pause and skipped ahead.
The live portion has been scheduled to accommodate most of the Asia-Pacific region. Recorded sessions will be available at any time on the live days, and during the post-Congress OnDemand period.