CPA Australia Whistleblower Policy
The CPA Australia Whistleblower Policy sets out the framework for receiving, investigating and addressing allegations of Reportable Conduct (see section 4 of the policy for the definition of "Reportable Conduct") where that Reportable Conduct concerns the activities of CPA Australia or current and former directors, officers, agents, employees and contractors.
If you meet the definition of a Whistleblower (see section 2 of the policy for the definition of "Whistleblower") and seek to make a report, we strongly encourage you to review the Whistleblower Policy to ensure you understand the framework for making a report. The policy seeks to clarify what constitutes Reportable Conduct, as well as the framework we've established to protect those who report Reportable Conduct and undertake our investigation.
The CPA Australia Whistleblower Policy sets out the framework for receiving, investigating and addressing allegations of Reportable Conduct where that Reportable Conduct concerns the activities of CPA Australia or current and former directors, officers, agents, employees and contractors.
How to make a report
You can make a report verbally or in writing to a CPA Australia Whistleblower Protection Officer. See section 5 of our Policy for further information about how to make a report and how to contact a Whistleblower Protection Officer.
You can also make a report of Reportable Conduct, via our external and independent whistleblowing service provider – Your Call.
Your Call enables reports to be made anonymously and confidentially. Whistleblowers are not required to identify themselves and will not be named in any report to CPA Australia unless they have consented in writing to their identity being disclosed.
Your Call can be contacted via the channels listed below.
You will be required to enter the unique identifier code CPA. You may upload any relevant documentation or material that you believe is relevant to your complaint.
Available 9.00am to 12.00 midnight (AEST), Monday to Friday, excluding Australian national public holidays.
|Australia||1800 940 379|
|Hong Kong||800 905 383|
|Indonesia||+62 212 789 9741|
|Mainland China||+61 039 895 0012|
|Malaysia||800 492 2390|
|New Zealand||0800 123 508|
|Singapore||800 492 2390|
|UK||0 800 046 5662|
|Vietnam||+61 039 895 0012|
Locked Mail Bag 7777
Malvern VIC 3144
National Relay Service
If you live in Australia and have a hearing or speech impairment, Your Call can be contacted through the National Relay Service. Simply choose a contact method at www.relayservice.gov.au and request Your Call’s hotline, 1300 940 379.