Performance management is a cascading process, starting with the strategic plan as the basis for the business plan and individual performance planning. This checklist provides a typical timeframe for an organisations planning and management cycle, explaining the tasks, sequences and roles involved in creating appropriate linkage between the processes.
Execution of strategic plans must be underpinned by setting appropriate targets and measuring progress against these targets. This tool gives practical examples of measures that can be used to measure performance against key objectives contained in the strategic plan.
Management must continually look at ways to improve business performance in order to maintain competitiveness. This guide promotes four key principles for achieving best practice in performance management: they stress the importance of an ongoing process, rigour in application, aligning incentives with outcomes, and considering the human factor.
Management must continuously look at ways to improve business performance in order to maintain competitiveness. This guide provides an analytical tool for assisting in implementing continuous improvement initiatives and predicting successful outcome of projects.
The balanced scorecard emphasises performance-based, forward-looking indicators. In todays market, management has information available to use performance indicators covering the internal and external environment, short-term and long-term performance, and the financial and non-financial outcomes. This Hong Kong article presents the common used metrics in customers, learning and growth, internal processes and financials. (From the Hong Kong Institute of Certified Public Accountants.)
Change is an everyday event in corporate life. What a cliché! Why then do the vast majority of organisational changes still fail to deliver some or all of their objectives? Value Partnership Consultancy has identified five stages of successful change management: scoping the challenge; getting organised; creating a road map; managing action; and completion and review. Following the steps in these five stages will significantly increase your chances of success.
Performance improvement requires a disciplined approach to continuously improving business efficiency. This simple guide provides a template for ensuring clear documentation and accountability for execution of improvement initiatives.
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