Australian members can call 1300 73 73 73 to be automatically directed to their nearest office. Members outside Australia can contact their local office.

For the delivery of study materials, examination notification, changes to examination locations and for remote area locations after the interim date, and information about receiving examination results via SMS or accessing examination results on the internet:

Business services group
Division of student services
Deakin University
Geelong VIC 3217
P: 1800 032 294 (within Australia) or +61 3 5227 3200 (international)
F: +61 3 5227 3221
E: cpaadmin@deakin.edu.au  

For CD-ROM installation and related problems:

Program support line
Deakin University
P: +61 3 9918 9088
E: cpahelp@deakinprime.com  

For technical and education issues relating to the public practice study programs:

Alisa Stephens
Public practice education coordinator
CPA Australia Ltd
GPO Box 2820
Melbourne VIC 3001
P: +61 3 9606 9681
F: +61 3 9670 3336
E: alisa.stephens@cpaaustralia.com.au  

For policies relating to the public practice study programs:

Lorena Mitrione CPA
CPA Program and Public Practice Programs manager
CPA Australia Ltd
GPO Box 2820
Melbourne VIC 3001
P: +61 3 9606 9637
F: +61 3 9670 3336
E: lorena.mitrione@cpaaustralia.com.au 

For queries about examination deferrals and applications for:

• cancellation of enrolment
• examination location changes, before the interim date
• special consideration
• alternative examination arrangements due to a debilitating medical condition

Professional programs administrator
CPA Australia Ltd
GPO Box 2820
Melbourne VIC 3001
P: +61 3 9606 9666 or +61 3 9606 9805
F: +61 3 9670 3336
E: ppa@cpaaustralia.com.au  

Fax / mail enrolment forms and examination deferral applications to:

Member administration
CPA Australia Ltd
GPO Box 2820
Melbourne VIC 3001
F: 1300 78 76 73 (within Australia) or +61 3 9606 9844 (international)